Privacy Policy

1. About this policy

ATF IMPEX is a Surat-based dealer and supplier of Airjet and Waterjet Weaving Machines. This Privacy Policy explains how personal information is handled when you use our website or contact us about our machinery and services.

This policy covers website enquiries and related business communications. Please read it together with our Terms & Conditions and Disclaimer.

2. Information you provide

Depending on your enquiry or transaction, the information you choose to provide may include:

• Contact details: your name, company name, email address and telephone number.
• Enquiry details: the machinery you are interested in, specifications, quantities, messages and attachments you send.
• Transaction details: billing information, GST details and delivery addresses where needed for a quotation, order or related documentation.

Please provide only information relevant to your enquiry. Do not send passwords, one-time passwords or complete payment-card details through enquiry messages.

3. Technical information and cookies

Website hosting and security services may process technical information such as IP addresses, browser and device information, page requests and access times to deliver the website and help prevent misuse.

Where cookies or similar technologies are used, they may support website functionality and preferences. Any optional analytics or advertising technologies must be covered by an appropriate notice and consent where required. Simply visiting this website does not constitute consent to optional tracking.

You can manage cookies through your browser settings. Blocking cookies may affect features that depend on them.

4. How information is used

Information provided to us is used for purposes connected with your request, including:

• Responding to enquiries and discussing suitable machinery options.
• Preparing quotations and communicating specifications, availability and order details.
• Coordinating an agreed purchase, delivery or support request.
• Maintaining necessary business records and addressing legal, security or dispute-related requirements.

An enquiry does not, by itself, subscribe you to unrelated promotional campaigns. Where separate permission is required for marketing, that permission must be obtained.

5. When information may be shared

Relevant information may be shared with website hosting, email or IT service providers that support our operations. Where your enquiry or order requires it, necessary details may also be shared with machinery suppliers, manufacturers, delivery partners or professional advisers.

Information may be disclosed to authorities where required by law or through a lawful request. Sharing should be limited to the information needed for the relevant purpose and subject to applicable safeguards.

6. Retention of information

Information is retained for as long as reasonably necessary to respond to your request, manage the relevant business relationship and meet applicable record-keeping or legal requirements.

The appropriate retention period depends on the type of information and why it is held. Information that is no longer needed should be deleted or anonymised, unless its retention is required or permitted by applicable law.

7. Information security

We aim to protect personal information through appropriate administrative and technical safeguards. However, no website, email service or method of electronic storage can guarantee absolute security.

Contact us promptly if you believe information shared with ATF IMPEX has been accessed or used without authorisation.

8. Your requests and choices

You may contact us to request access to, correction of or deletion of personal information you have provided, or to raise a privacy concern. Where processing relies on your consent, you may also ask to withdraw that consent.

Requests will be considered subject to applicable law, identity verification where necessary and any legitimate record-retention requirements. Withdrawing information or permission may affect our ability to complete the related enquiry or service, but does not remove rights available to you under law.

To make a request, email atfimpex26@gmail.com with the subject Privacy Request and sufficient details to identify your enquiry. Please avoid sending unnecessary identity documents.

9. External websites and services

Links to external websites, messaging platforms, maps or other third-party services are governed by those providers' own privacy notices. Review the relevant notice before sharing information directly with them.

A link on this website does not mean that ATF IMPEX controls an external provider's data practices.

10. Children's information

This website is intended for business and machinery enquiries and is not directed at children under 18. Please contact us if you believe a child has provided personal information, so that we can assess the situation and take appropriate steps.

11. Changes to this policy

This policy may be updated to reflect changes to the website, business processes or applicable requirements. The date shown above identifies the latest revision.

A policy update does not, by itself, provide consent for a new purpose of processing where separate consent is required.

12. Contact for privacy enquiries

For questions, requests or complaints concerning this policy, contact ATF IMPEX: